“We challenge our staff and our customers to keep us true to our values
- Sam Bernard, Managing Director
DBD is a family business that has grown into the UK’s leading Appliance Installation Distributor. We remain an intimate business, proud of our people, service, relationships and success. It’s a challenge, but we do so by remaining true to our values.
- “Our first response is ‘Yes if …’ – there’s usually a way”
- When things go wrong, we’ll use all our efforts to solve it quickly.
- We anticipate each other’s challenges and are ready to help before they arise.
- “We say what we mean, and mean what we say”
- We are open, honest and reasonable – talk to us
- People matter more – we invest in them and expect the best from them.
- We are not content with “OK” – brilliant is the standard
- We continually seek ways to deliver better business value
- We invest in our infrastructure, systems and people to be the unrivalled best