By innovating we can be more efficient and deliver greater value to our customers – the thousands of plots managed on DBD ToolBox© are proof of this.
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Visit Manager
This means that Site Teams can by Online and Mobile:
• View Products ordered by Plot
• Forecast, Call Off & Re-Schedule Plot Installation Visits
• Upgrade Products (subject to authorisation)
• Add additional DBD Services (subject to authorisation)
• View Site Installation Notices for previously completed visits
Cost Manager
Gives Commercial Teams online access to control project costs
• View variation quotes immediately to review, accept, or reject and then track
• Instant access to project cost statements – neatly laid out by plot saving you time & hassle
• View the live project status of plots & scheduling so you can see what’s coming
Care Manager
This allows Customer Care Teams to:
• Log & Track Installation Defects
• View past Care Cases including full Audit
• Book Appliance Service Calls with the Major Manufacturers
• Register their Appliances with the Major Manufacturers
Report Manager
This allows Customer Care Teams to:
• Log & Track Installation Defects
• View past Care Cases including full Audit
• Book Appliance Service Calls with the Major Manufacturers
• Register their Appliances with the Major Manufacturers
To find out what requirements are needed to use DBD ToolBox© please contact us at Sales – Appliances.
